Privacy policy

Effective Date: July 20, 2026

At Kyoto Store Iraq, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

* Full name
* Phone number
* Email address (if provided)
* Shipping and billing address
* Order details
* Payment information (processed securely by our payment providers)
* Messages sent through our website, Instagram, WhatsApp, or other customer support channels

We may also automatically collect certain technical information such as:

* IP address
* Browser type
* Device information
* Website usage data
* Cookies and similar technologies

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Communicate with you regarding your order
* Provide customer support
* Verify deliveries and resolve shipping issues
* Improve our website and services
* Detect and prevent fraud or unauthorized activities
* Comply with legal obligations

We only collect information that is necessary to provide our services.

3. Payment Information

Kyoto Store Iraq does not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

* Shipping and delivery companies
* Payment service providers
* Website hosting and technical service providers
* Government authorities when required by applicable law

All third parties are expected to protect your information and use it only for the services they provide.

5. Cookies

Our website may use cookies and similar technologies to:

* Improve website performance
* Remember your preferences
* Analyze website traffic
* Enhance your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no online transmission or storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

* Complete your orders
* Provide customer support
* Meet legal, tax, accounting, and business requirements
* Resolve disputes and enforce our policies

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Depending on your local laws, you may have the right to:

* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of your personal information, where legally permitted
* Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our official customer support channels:

* Instagram
* WhatsApp
* Contact Form on our website

We are committed to protecting your privacy and handling your information responsibly.